Monthly Archives: December 2021

Opening times – Christmas & New Year

Here are our opening times for the Christmas and New Year period:

  • Friday 24th December 2021: Open 8am – 6pm
  • Monday 27th December 2021: Closed
  • Tuesday 28th December 2021: Closed
  • Wednesday 29th December 2021: Open 8am – 6pm
  • Thursday 30th December 2021: Open 8am – 6pm
  • Friday 31st December 2021: Open 8am – 6pm
  • Monday 3rd January 2022: Closed
  • Tuesday 4th January 2022: Open 8am – 6pm

Please familiarise yourself with the healthcare options available to you. GP surgeries are open until Christmas, then will reopen on 29th December. You should always call your GP if you are worried about something such as a lump or have blood in your urine or stools. Or if you have a condition that isn’t getting any better. You will be seen in person if you need to be examined but many conditions can be discussed over the phone with a clinician.

Please be kind to the reception team who are working under huge pressure to help you get you the help you need. If you don’t need to talk to a GP or nurse and you have a condition that isn’t urgent, then please consider waiting just a bit longer before getting help.

Please see the link below for the opening times for our local pharmacies over the Christmas and New Year period.
2021 Christmas Pharmacy opening times

Help us to help you – How to access care and support

We are all concerned about the effect of the Omicron virus and are aware of the warnings from the Prime Minister. As per Government advice, we are currently prioritising the patients who are in most need of medical help. By only ringing the surgery when it is essential, we can respond to our patients with the highest need more efficiently.

It is important that you continue to put your health first so please continue to seek urgent medical help when you need it.

The call to support delivery of the new booster campaign makes it impossible for us to maintain all normal services. If you need routine care and your condition is stable, we may need ask you to wait longer than usual to arrange an appointment.

If you already have an appointment, there are no changes at the current time so please attend as normal.

We realise that it is frustrating to have to wait longer than usual for routine appointments and reviews, but we ask for your patience and understanding when contacting the surgery.

Before contacting the practice, please do consider self-help and pharmacy options such as these:

Our response to the COVID Omicron variant

Our response to the COVID Omicron variant

The COVID-19 pandemic continues, and research is now showing that the Omicron variant appears to be much more transmissible than previous strains. The vaccination programme remains our best line of defence and boosters have been shown to increase protection against getting the infection and the risk of hospitalisation.

Therefore, here at Temple House Practice we are working hard to assist in the accelerated rollout of the COVID Booster programme.  Initially, we will be working with other NHS agencies to ensure our most vulnerable patients, those in care homes or housebound patients are offered a vaccination within the next couple of weeks.

Secondly, we will be working with West View Surgery to offer sessions at their surgery as well as delivering sessions here at Temple House Practice to enhance the availability of vaccine in the local area via the National Booking Service online or via 119.

In order to do this, it has been necessary to adapt our services. Therefore, for the next few weeks we will be offering an urgent service only.   This means we will not have any pre-bookable appointments until the New Year.  It may also be the case that we have less appointments to offer as we have been asked to re-deploy staff from their standard duties enabling extended vaccine availability.  We are also experiencing continued shortages through both staff absence and recruitment gaps. Whilst we will do everything we can, to ensure those routine appointments already booked go ahead as planned, some cancellations may be unavoidable.

As a result, our clinicians will need to prioritise urgent problems and serious health concerns. Please can we ask that if your concern can wait, you postpone contacting us until the New Year. We would also urge you to consider alternative health care services such as local pharmacies, NHS 111 or self- care advice available via the NHS website.

Booking COVID vaccinations.

Please DO NOT CALL US regarding your vaccine if you are unable to find a convenient appointment.  All bookings are being handled by the National Booking Service online or by calling 119.  Appointments are available at the local mass vaccination sites; walk in clinics and through other local providers as well as the surgery.

Thank you for your continued support at this most challenging of times. Demand for our services has continued to increase and our team have been and will continue to work above and beyond to ensure our patients and the local community are protected.