General Practice is open

We are still open and here for you. We are continuing to provide services as we have been doing throughout the COVID-19 pandemic. However, because of the pandemic, the way patients are seen in primary care has changed.

When you phone into the surgery for an appointment, your details will be taken by one of our receptionists. Then one of our GPs or our Advanced Nurse Practitioner will give you a call back in the first instance. If a face-to-face appointment is needed then you will still be seen in person by a GP.  We understand that telephone appointments are not suitable for everyone – if you need a physical examination or a blood test, for example. You and your GP can reach a decision on what is best for you.

We ask many of the patients we have telephoned, to then come into the surgery for a face-to-face appointment, but due to infection control measures and social distancing, we can only let patients into the surgery if they have a planned appointment.

We are keen, as we are sure you are too, to avoid transmission of infection and so to ensure social distancing we are closely monitoring how many patients are in our building including sitting in the waiting room.

Alternatively, you can visit one of our local pharmacies for clinical advice or minor health concerns. For urgent issues or out of hours, you can also call the NHS on 111 or go online to seek NHS advice.