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Temple House Practice

Keynsham Health Centre, St Clements Road, Keynsham, Bristol, BS31 1AF
Telephone: 01179 862406
Fax: 01179 865695
Out of Hours: 111
CQC Inspected and Rated

Good

BaNES CCG
Armed Forces Veteran Friendly Accredited GP Practice
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Back to Practice Info

Policies and Procedures

Information concerning our Policies and Procedures can be found on the left-hand side.

Helping you to manage your health

Who do I see?

For information on how best to be seen at the Surgery, select the service or condition you require.

Abdominal Pain

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Acute Asthma

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Asthma Monitoring

Who to see: Asthma Nurse

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Anxiety

Who to see: GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Back Pain

Who to see: First Contact Physiotherapist (FCP)

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Blood Pressure Monitoring

Who to see: Nurse / Health Care Assistant

Advice: The Nurse/Health Care Assistant will consult the GP as necessary.

Blood Tests

Who to see: Phlebotomist

Advice: Clinics are held daily at various times. Appointments for blood test must have been requested by your doctor or other health care professional.
For warfarin monitoring we have a weekly Wednesday clinic. If you are in doubt please call to speak to one of our nurses who will advise you.

Blue Badge Forms

Who to see: Bath & North east Somerset Council

Advice: Please call 01225 477133 or email blue_badge@bathnes.gov.uk. Blue Badge application form can be found here: www.bathnes.gov.uk

Boils

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Breathlessness

Who to see: Nurse Practitioner or GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Bruised Ribs

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Burns

Who to see: Nurse/Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Cellulitis

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Cervical Smears

Who to see: Treatment Room Nurse

Advice: Once you are invited, make an appointment with the Practice Nurse

Chest Infections

Who to see: Nurse Practitioner/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Children's Immunisations

Who to see: Treatment Room Nurse

Advice: When you receive your letter from Child Health to say your child is due their immunisations, please ring us on 01179 862406 to make an appointment. Clinics run every Tuesday afternoon. To find out more about immunisations visit: www.nhs.uk

Chronic Heart Disease

Who to see: Treatment Room Nurse/GP

Advice: Annual clinic appointment, please make for your birthday month

Cold Sores

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Colds

Who to see: Pharmacist

Advice: Antibiotics are not needed for the common cold as colds are caused by a virus. Find out more at: www.nhs.uk

Constipation

Who to see: Nurse Practitioner/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Contraception/Family Planning

Who to see: Riverside Clinic/Specialist Nurse or GP

Advice: Contraception and family planning appointments are available at various times every day.

COPD Monitoring

Who to see: Specialist Nurse

Advice: Please contact reception on 01179 862406 to book into the COPD clinic.

Dental Problems

Who to see: Dentist

Advice: Please book an appointment with your dentist, or find a Dentist service via NHS: www.nhs.uk

Depression

Who to see: GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Diabetes Monitoring

Who to see: Diabetic Nurse

Advice: You will be invited to see the diabetic nurse annually. Patients are encouraged to book an appointment with our diabetes specialist nurse or their GP if they have any concerns at any other time and not to wait for their annual review.

Diarrhoea

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Diet/Lifestyle Changes

Who to see: HRCG Wellbeing Service

Advice: Please make an appointment with the Wellbeing Service on 0300 247 0050 or via bathnes.thehub@hcrgcaregroup.com to discuss weight, exercise, diet, smoking etc.

Dizziness

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Ear Care

Who to see: Pharmacist

Advice: We no longer offer syringing. You can find out more at: NHS Earwax Information.

Earache

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Eczema

Who to see: Nurse Practitioner/GP (Some ages are appropriate for the Pharmacist)

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Emergency Contraception

Who to see: Riverside Clinic or Specialist Nurse/GP

Advice: Make an urgent appointment with the nurse or doctor. Please explain to the receptionist that the appointment is urgent and they will do their best to fit you in.

Eye Infection

Who to see: Adults and Children (aged 31 days to under 2 yrs), please visit your local Pharmacist. All other ages - Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Eye Injuries

Who to see: Community Eye Service

Advice: Please contact the Community Eye Service on 0300 303 4922

Fit Note (Sick Note)

Who to see: Inform the Receptionist

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Flu Clinic

Who to see: Booked clinics

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment for the flu clinic.

Forms, Certificates and Medicals

Who to see: Please ring the Secretary on 01179 862406 and press Option 3.

Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are Passport forms, insurance reports, HGV medicals, holiday cancellation forms.

Fungal Infections

Who to see: Nurse Practitioner/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

General Advice

Advice: For general advice please ring to book a Telephone Consultation, you will be asked to give the phone number you want to be contacted on and given an approximate time to expect the call, please be available at that time and if using a mobile please ensure it is switched on.

Genital Herpes

Who to see: Nurse Practitioner/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Hay Fever

Who to see: Please contact your local Pharmacist first. If symptoms persist then - Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Head Injuries

Who to see: Nurse Practitioner/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Head Lice

Who to see: Pharmacist / School Nurse

Advice: Please check NHS Information

Headaches

Who to see: Nurse Practitioner/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Holiday Cancellation Certificate

Who to see: Please ring the Secretary on 01179 862406 and press Option 3.

Advice: Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Hyperventilation

Who to see: GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Indigestion

Who to see: Please contact your local Pharmacist first. If symptoms persist then - Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Infected Wounds

Who to see: Nurse Practitioner/Treatment Room Nurse

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Ingrowing Toenail

Who to see: Nurse Practitioner/Podiatry

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Insect Bites

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Insomnia

Who to see: GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Insurance Reports

Who to see: Please ring the Secretary on 01179 862406 and press Option 3.

Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Medical Reports

Who to see: Please ring the Secretary on 01179 862406 and press Option 3.

Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Missed Contraceptive

Who to see: Riverside Clinic or Specialist Nurse/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Moles

Who to see: Nurse Practitioner/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Mouth Problems

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Nappy Rash

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Neck Pain

Who to see: First Contact Physiotherapist (FCP)

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Nosebleeds

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Panic Attacks

Who to see: GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Period Problems

Who to see: GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Phobias

Who to see: GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Rashes

Who to see: Nurse Practitioner/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Rectal Problems

Who to see: Nurse Practitioner/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Removal of Stitches

Who to see: Nurse / Health Care Assistant

Advice: Make an appointment with one of our Nurses or Healthcare Assistants.

Shingles

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Sick Certificates

Who to see: Inform the Receptionist or ring on 01179 862406 to have a message put in the message book

Advice: Telephone to speak to our reception team. You will be required to give them your exact requirements.

Sick Note (Fit Note)

Who to see: Inform the Receptionist or ring on 01179 862406 to have a message put in the message book

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Sinusitis

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Skin Conditions

Who to see: Please contact your local Pharmacist first. If symptoms persist then - Nurse Practitioner/GP

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Smoking Cessation

Who to see: HCRG Wellbeing Hub

Advice: There is a drop in clinic at Keynsham Health Centre each Wednesday evening from 6.30 pm If you would like help sooner please visit www.nhs.uk/smokefree and Quit Now!

Sore Eyes

Who to see: Please contact your local Pharmacist first. If symptoms persist then - Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Sore Penis

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Sore Throat

Who to see: Please contact your local Pharmacist first. If symptoms persist then - Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Stings

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Styes

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Sunburn

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Threadworm

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Travel Vaccinations

Who to see: Treatment Room Nurse

Advice: Please make an appointment to discuss all your travel health needs. More info can be found on Travel page.

Urine Infections

Who to see: Women aged 16-64 years please visit your local Pharmacist first. Others - Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Vaginal Discharge

Who to see: Nurse/ Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Verrucae

Who to see: Pharmacist

Advice: Please consult the Pharmacist

Vomiting

Who to see: Nurse Practitioner

Advice: Please contact reception on 01179 862406 in the usual way to make an appointment.

Warts

Who to see: Pharmacist

Advice: Please consult the Pharmacist

Self help

Find out more about
symptoms and conditions.

  • Health A-Z

Practice news

  • Practice update w/c 19th December
    Posted: 20/12/2022
  • IT Update
    Posted: 14/12/2022
  • More Practice News...

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  • Sickness Certificates
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