Merger Update – Routine Appointment Availability
We are now entering the phase whereby Temple House and St Augustine’s clinical systems and rotas will be brought together. The date to merge our clinical systems is 17th April 2024.
Our sincere apologies for the inconvenience caused by our inability to release routinely bookable slots in advance, as we typically do. During the upcoming Easter period we often prioritise urgent appointments due to staff leave, to ensure that all our patients receive timely care and attention. This year this period will be extended to the middle of April due to this clinical system change over.
We understand that this may disrupt routine appointment booking, and for that, we sincerely apologise. Our aim is always to provide the best possible service to our patients, and we recognise that this change may cause inconvenience. Where possible we are contacting patients who may be waiting for a follow up appointment to book them a slot as they become available.
Please rest assured that this adjustment is temporary, and we will resume our normal booking procedures as soon as possible.
